Posted by - August 22, 2024

Kerja Kosong : Airline Ticketing Officer

Our client is a major internationally travel agency is looking for Airline Ticketing Officer to be based in Kuala Lumpur.

Key Responsibilities:

  • Work with other departments on ticketing requirements.
  • Reply Flight and Fare Enquiries emails.
  • Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets.
  • Dealing with various airlines.
  • Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction, split, route change, monitor group change, send prints of confirmed PNR.
  • Sales on flight booking / reservation, hotel booking, travel insurance arrangement for all our corporate clients.
  • Assist clients for visa application for necessary Country.
  • Issue invoices, monitoring invoicing and collections of outstanding debts for Cash Term customer.
  • To hold the rotate 24/7 mobile phone and laptop.
  • Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behavior for the benefit of our Company’s Image.

Requirements:

  • Minimum 3 years of working experience in related field
  • Good understanding of Airline/Aviation/Travel industry.
  • Ability to use Sabre system
  • Excellent spoken and written communication skills (English)
  • A team player with strong work ethic
  • Positive thinking and results oriented
  • Ability to work under pressure and meet deadlines
  • Ability to multitask and prioritize responsibilities
  • Strong attention to details

Benefits: 5-day week, performance bonus, hospitalization insurance, medical, etc.

Job Type: Full-time

Pay: RM3,500.00 – RM5,000.00 per month

Experience:

  • Airline ticketing: 1 year (Required)